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Sometimes, your client may want to cancel an order right after making one. If you have already created a quick invoice for them which they haven't paid for yet, you can archive the invoice.
This article explores how to delete an unpaid invoice. You can archive a quick invoice once it has been created in the system. However, once the invoice has been paid, you will have to void or refund your client's payment.
If you wish to delete an invoice which has not been paid, you can do so by having it archived.
Click on an invoice with a “Payment Status” of “Unpaid” to proceed in having it refunded.
On the page of the invoice (“View Quick Invoice”), click on the “...” in the bottom right corner.
Click on “Archive” in order to archive the invoice.
*Please note that once an invoice has been archived, it will not appear on the list view of the “Invoices” page unless you specifically search for invoices with the “Invoice Status” or the “Payment Status” as “Archived”.
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