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Frequently Asked Questions

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What is a UPC?

UPC stands for Universal Product Code. They are generated (in the USA by GS1) for the manufacturer of the item and are shared across all stores. This can be the same number as the one listed under the barcode; however, not all barcodes are created equal. This is especially true if your previous POS generated product listings for your custom items so you can create a barcode you can scan. The barcodes for your non-UPC items will no longer work after switching to Bindo.

Characteristics of a valid UPC

1. Must have at least 12 digits (though sometimes 13 or as many as 18)

2. Must contain numbers only (no letters or symbols)

3. Must be provided by the manufacturer

4. Must pass a UPC validation test (we do this automatically at Bindo)

If your item does not meet the criteria above, you can enter it as a custom item. Once you have your item entered, you can create a new barcode through the Bindo App.

Can Bindo POS be used offline?

Yes. With Bindo you can accept cash and check transactions while offine.

Where is the cloud data physically stored and who is storing it?

Cloud data is physically stored in several locations at once - that's how cloud storage works. Depending on a number of factors, you may be accessing data on servers in any of our data centers, which are located in Dallas, Seattle, Washington DC, Houston and San Jose.

Since Bindo is cloud-based, how long is my data accessible?

Your data never goes away. You may run reports and access your data for any time period, for as long as you’re a Bindo customer. Report date ranges are fully customizable for any time period.

I already have an online store. Will Bindo integrate with our e-commerce platform?

Yes. Depending on your platform, this may require custom development work.

Can we migrate customer history from my existing POS?

Yes, we can migrate customer history. In general, if you can export it from your current system, we can import it into Bindo.

Does Bindo provide accounting functionality?

Bindo is not an accounting program, but you may export any report from Bindo in spreadsheet format. We also offer an Accounting Report which creates your daily journal entries for any period of time you choose. These entries may be entered into any accounting application.

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