This article is a step-by-step guide on how to discard a current sales on the POS.
With a current order on the register sales page, you will have two options: Option A is to void the current sales and Option B is to discard the order.
We recommend "discarding" the order first. Doing this will close the current sale, however the sale / order will be saved in register sales.
Voiding is used to abandon a sale due to any errors made (e.g. wrong press).
At the end of the day, you will be able to get the latest updated sales by going into “register sales” and clicking on “download”.
Void the whole order, if the order is not attached to a payment.
If the sale is attached with a payment, please void the payment first and then the whole order.
Please note that both these actions are irreversible, once you have performed this action, you will not be able to revert it.
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